US Cell defends itself in wake of Xiaomi's 'not a licensed vendor ' comment
Earlier this week, US Cellular started offering choose Xiaomi and Meizu smartphones in america, with orders being fulfilled by a 3rd-celebration. Because the information unfold, Xiaomi issued a statement saying that the service and its companions aren't approved sellers of any of the corporate's merchandise. Now, US Cell has defended its resolution in an official weblog submit.
"That is nothing new. Amazon, Ebay and different US marketplaces supply Xiaomi, Meizu and numerous different manufacturers," US Cell stated. "The problem with such marketplaces nevertheless is that you just don’t all the time know whom you’re coping with. The priority is that if one thing goes improper together with your telephone or you probably have any service associated questions, you're caught with no guarantee to again the machine."
"Right here’s the place we created a greater expertise for our clients. By partnering with third get together distributors who promote and ship the units, US Cellular is ready to supply our prospects guarantee and help on the units regionally within the US. Very merely, clients can name US Cell’s 24/7 Buyer Help workforce with any service associated problem or ship the cellphone again to US Cell for repairs."
The provider additionally stated that it by no means claimed to be an official distributor, stressing that even product listings on its webshop particularly famous that the gadgets are "offered and fulfilled" by its third get together companions.
The listings, nevertheless, have since been eliminated, one thing the service stated has been executed as a result of the units in query are at present present process "testing and certification" with its "enabling carriers."
